What Is the Prime Video Charge on Your Bank Statement?

Have you ever checked your bank statement and noticed an unfamiliar charge from Amazon Prime Video? If you don’t recognize the transaction, it can seem alarming. However, Prime Video charges typically relate to legitimate purchases or subscriptions. By taking a few simple steps to identify the specific transaction details, you can usually determine the reason for the charge.

Common Reasons for Prime Video Charges

There are several common explanations for Prime Video charges appearing on your bank statement:

  • Prime Video Membership Renewal – If you have an Amazon Prime membership, Prime Video access is included. When your annual or monthly Prime membership auto-renews, a charge from Prime Video will show on your statement.
  • Rental/Purchase of TV Shows or Movies – If you rented or bought TV shows or movies through Prime Video, the transaction would display as a Prime Video charge. For rentals, the cost is typically $2.99 to $5.99 per video. Purchases range from $7.99 to $24.99 apiece.
  • Prime Video Channel Subscriptions – Prime members can subscribe to additional “channels” like HBO, Showtime, and Starz through Prime Video. When one of these premium channel subscriptions renews, it shows as a Prime Video charge.
  • Accidental Purchase – If someone else with access to your Amazon account, like a family member, accidentally rents or buys something on Prime Video, it can create an unexpected charge.
  • Temporary Authorization Hold – When you initiate a Prime Video rental or purchase transaction, Amazon may place a temporary authorization hold on your account for a few days before the actual charge goes through. This can make a charge appear before you’ve watched the video.

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Identifying the Specific Transaction

Whenever you come across an unfamiliar Prime Video charge, take these steps to identify the specific transaction:

  • Check Prime Video Payment History – In your Amazon account, navigate to “Your Payments” then “Transaction History.” This will show your recent Prime Video charges with details like date, description, and amount.
  • Review Recent Prime Video Activity – Under “Your Account” then “Prime Video,” you can see details on recently rented or purchased titles. Compare rental/purchase dates and prices to the charges in your transaction history.
  • Note Key Transaction Details – Verify the date, amount, and description of the bank statement charge match a transaction in your Prime Video records. Also check if any temporary authorization holds line up.
  • Compare to Bank/Card Records – Log into your bank or credit card account and pull up statement records showing all your recent transactions across merchants. Compare to Prime Video records to cross-reference.
  • Contact Amazon Customer Service – If you still don’t see where the charge originated after checking payment histories, reach out to Amazon’s customer support for additional insight.

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Tips for Identifying Transactions Faster

  • Use the search bar in Your Transactions to quickly find charges by date, amount, or description words
  • Filter transaction history by service for easy comparison (Prime membership, Prime Video, etc)
  • Enable purchase notifications to receive emails whenever new transactions occur

What To Do About Unrecognized Charges

If after thoroughly checking your records, you determine the Prime Video charge or temporary hold remains completely unrecognized, take these steps:

  • Verify No Unauthorized Users – Check that only approved family or friends have access to your Amazon account to prevent accidental purchases. Remove any unfamiliar names.
  • Check For Linked Payment Methods – Ensure your Amazon wallet doesn’t have any unwanted credit cards, debit cards, or gift cards linked that could be getting charged.
  • Dispute the Transaction – Notify your bank or credit card provider that you do not recognize the Prime Video transaction. They can dispute and reverse truly fraudulent/unauthorized charges.
  • Remove Payment Methods – Consider deleting any payment methods from Amazon that seem compromised or untrustworthy to prevent future charges.

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  • Enable two-step verification to add extra account security
  • Frequently change Amazon account and payment passwords
  • Remove payment methods you don’t recognize or no longer use
  • Set up purchase approval requirements for accidental orders
  • Sign up for transaction notifications to catch unfamiliar charges sooner

Recap: Reasons for Prime Video Charges

As a quick recap, the main reasons you’ll likely see Prime Video charges on your monthly bank statements or credit card bills include:

  • Prime membership renewal fees
  • Renting or purchasing videos on-demand
  • Add-on Prime Video Channel subscriptions
  • Accidental orders by authorized users
  • Temporary authorization holds

Whenever you come across a charge you don’t recognize, always check your Prime Video payment history and account activity first before assuming it is fraudulent. Comparing transaction dates, amounts, and descriptions will usually uncover where the charge originated.

For truly unrecognized charges not tied to any of your account actions, contact your bank as soon as possible to dispute the transactions and remove any compromised payment methods. Enabling added Prime Video security settings can also help prevent mystery charges going forward.

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The Takeaway: Identifying Legitimate Charges

Seeing an unfamiliar charge can cause initial alarm. However, mysterious Prime Video charges often end up relating to valid transactions once the correct research is done. Verify dates and dollar amounts against your Prime membership renewals, video rental/purchase history, and temporary holds to get to the bottom of unidentified transactions in most cases. Dispute billing errors as a last resort if no records align.

Stay vigilant in checking bank statements routinely and enabling Prime Video purchase notifications. Act quickly in addressing unrecognized charges to resolve them sooner and potentially prevent future fraudulent activity. Identifying the source of mystery transactions promptly can provide peace of mind.

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